navigation
 

customer support

 

 
 
FAQ`s
 Frequently Asked Questions
 
 1. Can`t login, My password don`t work, My membership don`t work etc.
 
In this case make sure the following things.
 
- You use your correct username and password?
- Copy and past your login from your account Email.
- Important attend to upper and lowercase.
 - Your membership is not expired?
- You have wait a few minutes after your signup for the database update?
- Your membership is declined, you will not have access and you are not charged.
 
2. How can I cancel my membership?
 
Use this url to cancel your CCBill membership.
 
Use this url to cancel your WTS membership.
 
3. How can I contact the support?
 
 Write an email here
We will read your email and answer within 24h.
 
4. How often do you update the site?
 
Normally we updating weekly.
 


18 U.S.C. 2257 Record Keeping Requirements Compliance Statement